GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. It also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old items for cash or store credit, including graded collectibles. Reviews highlight great and enthusiastic customer service that makes people feel very welcome. Staff members are described as smart, helpful, and devoted, often providing wonderful service that makes customers smile. Employees are noted for expertly explaining benefits and helping customers find exactly what they need, leading to high satisfaction. This excellent service encourages customers to return to a specific location.