H-E-B Pharmacy on the Southside off Pleasanton is known for its kind and friendly staff, with particular praise for one employee who is recognized for her exceptional care. Customers appreciate the helpfulness and knowledge of the technicians, many of whom have been at the pharmacy for a long time. The location is convenient for nearby residents, making it a preferred choice for many. However, customers frequently mention excessive wait times, often lasting 15-30 minutes or more, even during early or late visits. While the service is generally courteous, some customers have expressed frustration over the lengthy waits, particularly in the drive-thru. Additionally, the pharmacy staff is noted for their assistance to those with disabilities, and the Favor drivers who deliver medications have also been commended for their helpfulness. There have been suggestions for better communication regarding equipment issues, such as refrigeration outages.
Be patient yall as the entire south side goes to this pharmacy. The staff at this location is always so kind and friendly to customers. Ms. Debbie is the best patient caring human being at the pharmacy. We are blessed to have this amazing employee at this location in the south side.
September 2023
Love my HEB Pharmacy on the Southside off Pleasanton . Same technicians have been there a long time. Always helpful and nice.
March 2023
Love the pharmacy, friendly, understanding, they have compassion.
