H-E-B Pharmacy is highly appreciated for its friendly and personalized service. Customers feel like family, with staff who know their names and medications, ensuring proper refills and safe interactions. One reviewer praised a young employee for her patience and help in finding the best deal, highlighting the caring attitude of the staff. The pharmacy staff's knowledge and kindness make it a wonderful place for healthcare needs. However, there are concerns about the overall store environment, which some feel has been neglected over the years due to its location. The store has faced issues like theft and outdated facilities, and some employees are perceived as lacking motivation. Despite these challenges, the pharmacy's excellent customer service stands out as a bright spot, with many customers expressing loyalty and gratitude for the staff's dedication. Overall, while the store and its surroundings could benefit from improvements and expansion, the pharmacy's caring staff continues to provide top-quality service.
I absolutely love this pharmacy. They treat me like I’m family. They know me by name. They know what medications I take what medication’s could interact with my medicines. They know when to refill them. They’re really wonderful. I couldn’t ask for better service.
September 2024
Want to thank the young lady who helped me I spent all day at the pharmacy trying to figure out how I was going to manage my money to get home n to get my medicine.she looked for the best deal possible for me n was patient w me...
April 2024
Love going there I already know where my stuff are people are friendly.love to dance in the aisles lol
