H-E-B Pharmacy, located at 9238 NLoop 1604 West in San Antonio, has earned recognition as the top supermarket pharmacy for customer satisfaction by J.D. Power for three consecutive years. Customers report a strong emphasis on health and safety, with H-E-B offering routine immunizations and COVID-19 vaccines. Many reviews highlight the efficiency of the pharmacy staff, with quick service at both the drive-thru and inside the store, despite some mentions of busy times. Customers appreciate the friendly and helpful nature of the staff, such as Andrew, who assists with price comparisons and ensures informed decisions. The pharmacy is noted for its personalized service, with quick access to a human on the phone, contrasting sharply with experiences at competitors like CVS and Walgreens. Additionally, the pharmacy works to provide discounts for those without insurance, further enhancing the customer experience. Overall, H-E-B Pharmacy is recognized for its commitment to service, making it a preferred choice for many residents in the area.
I think this pharmacy staff does an awesome job. They go the extra mile to serve the customer. They are far better than the other near by competitors.
March 2024
Patience, people, patienceThey are reliable and always have my wife's meds.
December 2023
I had very positive experience at this pharmacy. Young man Andrew was great help. He checked price with insurance and without and with goodrx. Helped me make an informed decision. Was patient and thorough. I have only used walgreens and cvs in the past and have not had such positive experience as I had at this pharmacy.... read full comment
