H-E-B Pharmacy, located at 9238 NLoop 1604 West in San Antonio, has earned recognition as the top supermarket pharmacy for customer satisfaction by J.D. Power for three consecutive years. Customers report a strong emphasis on health and safety, with H-E-B offering routine immunizations and COVID-19 vaccines. Many reviews highlight the efficiency of the pharmacy staff, with quick service at both the drive-thru and inside the store, despite some mentions of busy times. Customers appreciate the friendly and helpful nature of the staff, such as Andrew, who assists with price comparisons and ensures informed decisions. The pharmacy is noted for its personalized service, with quick access to a human on the phone, contrasting sharply with experiences at competitors like CVS and Walgreens. Additionally, the pharmacy works to provide discounts for those without insurance, further enhancing the customer experience. Overall, H-E-B Pharmacy is recognized for its commitment to service, making it a preferred choice for many residents in the area.
I’m honestly surprised to see some of the negative reviews for this location. Every time I’ve called or picked up or dropped off my medication, the staff has been wonderful. They’re always professional, friendly, fast, and very helpful.
June 2026
Ive developed a good relationship there. I enjoy there service. They do go above and beyond for your medication. The lines can be long sometimes but its rather good experience
March 2026
I don’t for the life of me understand why I keep buying HEB pizza. Whenever I order extra sauce, they put none on.
