H-E-B Pharmacy is a trusted source for routine immunizations and the COVID-19 vaccine, ranked #1 in customer satisfaction. The pharmacy team is friendly, patient, and caring, with staff who go above and beyond to help. Customers find the workers helpful and note that using the app to pay for prescriptions makes the process easier for everyone. Some feedback suggests a need for better explanation of prescription options and costs, as well as a desire for more hand sanitizing stations throughout the store location. The business is recognized for its fresh food and great deli choices.