Hertz Car Rental at San Antonio International Airport offers a wide variety of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers often find it easy to book online or through the free Hertz app. The staff at this location is generally professional, personable, and efficient, with standout service from team members like Stephanie, who is highly recommended for her fast and friendly assistance. Early arrivals are typically accommodated quickly, and customers appreciate the smooth rental process. While some found the directions from staff a bit confusing at times, overall service is well-rated. Vehicles are usually in good condition, meeting the needs of travelers and making trips more enjoyable. However, there are occasional concerns about vehicle maintenance, such as issues with tire pressure, windshield wipers, and lug nuts, highlighting the importance of thorough check-ins for safety. Despite this, many customers express satisfaction with the prices and the variety of vehicle options. Hertz at this location is recognized for good service, helpful staff, and a range of vehicles to suit different needs, making it a convenient choice for travelers arriving at or departing from San Antonio Airport.
Great experience! I arrived at a message board indicating that my rental car was in the lot and to proceed immediately to it. No fuss, no muss. Customer Service was on point; I had a 99% contact-less experience and, honestly, it was nice. Thanks.
October 2025
What is the phone number to this location?? I have been desperately and repaeted calling the number listed on Google with a question regarding my active rental assistance since y'all opened at 6am. It's been an hour and a half and no one has picked up
October 2025
Worst experience in the history of renting a car!!!!! I would give ZERO stars if possible! Do not use HERTZ at the San Antonio Airport! 2 people in front of us and still took over an hour to get the car we PRE booked! Insanity!!!!!!!
