Hertz Car Rental - San Antonio - North Park Lincoln Mercury HLE

Hertz, Car Rental
Hours: Hertz Car Rental on San Pedro Avenue receives consistently high praise for its customer service, particularly from an agent named Chris, who is repeatedly highlighted for being professional, helpful, and going above and beyond. Reviews describe the staff as accommodating, responsive, and excellent at providing thorough explanations and solutions, turning potentially stressful situations into smooth and manageable processes. This location offers a wide selection of vehicles, including luxury and sports cars, SUVs, electric vehicles (EVs), vans, and trucks. However, one note of caution is mentioned regarding the "manager's special" rate at this specific branch. A reviewer reports it appeared to consist solely of electric cars, a fact not communicated until arrival, which was not feasible for their long trip. Thanks to staff intervention, they received a normal car. The feedback suggests the branch should clarify this policy upfront. Despite this specific policy concern, the overall sentiment is very positive, with customers calling it one of the best rental experiences and highly recommending the location.

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1. San Antonio, Texas