Johnston & Murphy is a popular footwear brand known for offering great value and quality shoes. Customers often find their selection of casual shoes and accessories to be among the best available at this location. Many reviews highlight the friendly and helpful staff, with one employee receiving special praise for being polite, personable, and attentive to customer needs. This staff member is described as an "angel" who excels at assisting with purchases, returns, and finding items of interest, making the shopping experience enjoyable. The store provides a smooth and quick purchase process, with some customers noting that their shoes are ready and waiting when they arrive, allowing for an easy in-and-out experience. Overall, Johnston & Murphy is appreciated for its friendly service, good value, and high-quality shoes, which contribute to customer satisfaction. The store's welcoming atmosphere and helpful staff make it a favored choice for those seeking comfortable and stylish footwear.
Smooth purchase ! Got a couple of pair of shoes on line and went to the store where they had them waiting and ready to go. In and out in 5 minutes great experience
March 2025
My husband likes their shoes! Very good shoes, last, if taken care of!! Friendly and helpful workers!
April 2024
Of the 47 pairs of shoes I own, 45 are J&M. You can find higher quality and cheaper shoes, but you cannot find a better value. This location always seems to have some of the best casual shoes and accessories available from J&M. They also have the friendliest staff in the chain which is saying a lot.
