Lockaway Storage, located on 27904 US Highway 281 N in San Antonio, TX, offers an excellent self-storage experience with a wide selection of units, including climate-controlled options and drive-up access. Customers consistently highlight the professionalism, cleanliness, and exceptional customer service provided by the staff, especially Richard, who is noted for his helpfulness and dedication. Many reviews mention how seamless the rental process is, from initial setup to ongoing support, with staff always willing to accommodate changes and ensure everything runs smoothly. The facility is described as secure and well-maintained, with easy access through a gate code. Families appreciate the friendly atmosphere, with staff engaging with children during paperwork. Overall, Lockaway Storage is highly recommended for its competitive pricing, great customer service, and commitment to keeping belongings safe and secure.
Richard made it very easy to get the appropriate unit. I signed up on the web and the unit wasn’t quite what I needed so he was able to help me get the appropriate one with no headache. Thanks!
August 2026
Great customer service and respect, richard helped me find my storage and had great energy and respect appreciate him. Definitely recommend him and this facility to my family.
August 2026
Manager is very helpful and the units are very clean!
