Lockaway Storage on 21703 Encino Commons in San Antonio, TX, offers a convenient and reliable storage solution. The facility features a variety of storage units, including climate-controlled options, and provides drive-up access, making it easy to move belongings in and out. Customers often praise the location for its cleanliness, security, and affordable rates. The staff, particularly a helpful and friendly associate named Hollie, receives high marks for excellent customer service, professionalism, and willingness to assist. Many reviews mention how Hollie went above and beyond, providing small gestures like ice pops and a ride back to a car, which made moving easier and more pleasant. The process of renting a unit is described as fast and seamless, with administrative tasks handled efficiently. Customers appreciate the ease of access and the peace of mind knowing their items are stored in a secure environment. Overall, Lockaway Storage is seen as a clean, affordable, and customer-focused facility that makes storing belongings simple and hassle-free.
Caleb did a great job on showing us around the property. He made sure all of our questions were answered before we made our decision. Great Job!
July 2026
Outstanding customer service!!! Devin was exceptional in explaining the various options we had in space, timing, and pricing. Thank you for your time and help in selecting our Extra Space Storage units.
July 2026
Devin Figueroa Manager made my experience easy and he's professional is top notch. Thank you Devin
