Lowe's ProServices is praised for its excellent customer service, with staff members noted for being helpful and kind. Customers appreciate the assistance they receive when searching for products, and one employee, in particular, is highlighted for his outstanding service. He went above and beyond to help a customer find a washer and dryer, demonstrating attentiveness and a positive attitude. However, some feedback points out an area for improvement, as certain staff members have been reported to make assumptions about customers based on gender when they seek advice in the hardware aisle. Overall, Lowe's ProServices is recognized for its commitment to customer satisfaction, with staff willing to guide customers in finding what they need.
I love gardening and I decided to buy some soil, but I really don’t have the time or vehicle to carry the amount of bags I wanted so I ordered online. I got my soil delivered and I went ahead and added a box of flooring that I picked up curbside. both were very easy.
February 2025
Appreciated the help loading our trailer. Good people 👍
September 2024
This Lowes customer service has been very good and they have been very helpful and kind. I recommend it. And of course if one cannot find what you're looking for they can help send you in the right direction. God bless you all. I hope this is helpful.
