MAC Cosmetics at La Cantera in San Antonio offers a welcoming and helpful shopping experience. Customers appreciate the friendly staff, including team members like Jennifer, Nena, Karla, and Steph, who go above and beyond to assist with product selection and makeup services. The team is praised for their professionalism, accommodating attitude, and attention to detail, whether helping with a Halloween look, maternity photoshoot makeup, or wedding preparations. Many reviews highlight the personalized service, such as swatching shades, guiding customers to the right products, and wrapping gifts with care. The store is also appreciated for its quick and efficient service, especially when customers are in a rush or in need of last-minute help. Customers have noted that the staff maintains a positive and welcoming environment, making them feel special and cared for during their visit. The store also offers convenient options like free one-on-one appointments with makeup artists, Buy Online, Pick Up In-Store, and Same-Day Delivery. Overall, MAC La Cantera is regarded as a reliable destination for beauty needs, delivering excellent customer service and quality products. Many customers express their intention to return, citing memorable experiences and the store’s ability to make special occasions even more beautiful.
The store manager at this location is amazing! Her attention to customer service is incredible. I have shopped at this location for years and every time I feel like I was part of MAC family and not just another number. Thank you so much for always going above and beyond!
November 2025
Love this location. Jennifer and her team always do such a great job! They went above and beyond for my Halloween look and kept checking with me through out the make up process to see if liked it. I loved it! They help choose products for you too!
October 2025
Had a great experience recently with Nena who did my make up for my maternity photoshoot! She was so friendly and accommodating to the look I wanted! I was in a pinch for make up services and so happy I went with MAC! I will be back! 10/10 recommend
