Mattress Firm Bandera Pointe is dedicated to helping customers achieve their best sleep every night. The store features trained Sleep Experts® with over 200 hours of training, ready to offer tailored solutions that include mattresses, bedding, and essential sleep products. Customers appreciate the friendly and professional service from staff members, who provide clear guidance without high-pressure tactics. Many have highlighted the personable approach of the team, particularly noting the helpfulness and knowledge of staff like Fred and the manager Eve. The store offers a wide range of America’s best mattress brands, such as Sealy®, Tempur-Pedic®, and Serta®, along with a 120 Night Sleep Trial® and the Love Your Mattress Guarantee®. This commitment to customer satisfaction and support has led to positive experiences, encouraging customers to recommend the store to friends and family.
Carrie the manager went up and beyond helping me decide on mattress 😴 and received fast and friendly service. With best price possible!
November 2025
Mattress Firm rep was very personable and I felt he was really trying to ensure I was choosing the best mattress for me. He was thoughtful about budget and not high pressure at all!
November 2025
Carrie was professional, kind, with easy, clear directions, and fast. Very pleased. My daughter bought one about a month or so ago for her RV. I tried it and wanted one for ours. Thank you for making it so easy. Will definitely share my experience with my friends and family.
