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April 2024 by Doug Brown
Penny is one of the all-time best salesperson I have ever met.Totally professional, knowledgeable and friendly.She made my day.
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April 2024 by Chase Wooten
Great experience and great customer service
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April 2024 by Aimee Everett
Penny was very informative and helped us narrow down the mattresses we should consider. We chose one that we are very excited about. We were prepared to visit other stores but there was no need to go anywhere else.
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April 2024 by Garrett Rose
Penny was extremely helpful, knowledgeable, and informative, and she helped me get a great mattress, mattress cover, and frame.Thank you Penny!
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April 2024 by Tony Reese
Penny is really helpful and I learned a lot more about mattress than I ever previously knew. Would highly recommend her
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April 2024 by Claire Sherrill
Penny was extremely knowledgeable about sleeping positions, friendly, super professional, and all around great. We had our mom's new mattress and adjustable platform, pillows, and mattress cover purchased and delivery scheduled in no time. We love Penny!
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April 2024 by Valerie Rosalin
Joe was great ! He knows his business. No hard sale.
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April 2024 by Gordon Luedke
I received great service, staff was courteous and pointed out the best type of mattress for my sleeping style. Penny had me try 5 mattresses, i settled on a Sterns and Foster. It’s always an easy process.
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April 2024 by Carlos Guerra
Excellent service and very polite and go out of their way to meet your needs!
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March 2024 by Sandra Perez
Stephan was a great help! He is very knowledgeable with a great personality that had us laughing the entire time! He fitted our needs perfectly to our personal preferences and sleep positions. I can’t wait to finally sleep in our Tempur-Pedic with all the bells and whistles. A great investment since I’ll get a good nights rest for the first time in my life. Thank you Stephan, again!
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March 2024 by Benjamin J
Stephon was super helpful! Very patient and knowledgeable. Great experience. Joseph also had a lot of great info to help with our decision. Highly recommend this location.
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March 2024 by Eileen Schuchart
Stephon did an excellent job of helping me choose a mattress. Not only was he very personable but also he was very knowledgeable. He presented the available options. I already knew I wanted a Tempurpedic, but I needed to know the difference between each one.I was pleased with Mattress Firm because of the wide selection and the quality I found. They also had items such as sheets, mattress pads and pillows.My mattress was delivered the next day, and set up by 2 nice young men. They were very knowledgeable and explained how to use my remote.My experience was excellent!
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March 2024 by Susan McDonald
Stephan helped us find the perfect mattress! Provided excellent customer service. Very educated in the product.
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March 2024 by Jam Schan
Stephan was great. Worked with us to buy 3 matress sets. Was willing to help with deals. Got good value compared to what we saw other places.
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March 2024 by Mark Carroll
I just have to share our wonderful experience with Penny, the salesperson at Mattress Firm Stone Oak. Penny is an absolute gem! Not only did she make the process of choosing a mattress incredibly easy, but her dedication to customer satisfaction truly stood out.What really impressed us about Penny is her attentiveness to our needs. She took the time to understand our preferences and sleeping habits, guiding us through various options until we found the perfect mattress. Her expertise and genuine care made the whole experience enjoyable.If you're in the market for a new mattress and want someone who goes above and beyond to ensure you're happy with your purchase, look no further than Penny at Mattress Firm in Stone Oak. Thank you so much, Penny, for your outstanding service! You've made a customer for life.
