Metro by T-Mobile on Northwest Loop 410 offers prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Multiple reviews highlight the store as the best in San Antonio, praising its great and friendly customer service. Customers report that the staff is extremely helpful, knowledgeable, and willing to walk them through plans and devices. The service is described as making the experience less stressful, with staff knowing how to help frazzled customers. Reviews also mention significant savings on bills and assistance with free tablet promotions. The overall sentiment is very positive, with customers stating they will definitely return and recommend the service.
Sam was great, he helped me alot. He was polite knowledgeable and helpful. Im very happy with my new phone
August 2024
Every time I go in there Sam is there working and doing a top-shelf job. On a scale of 1 to 10 for customer service, he is an 11, and my standards for customer service are high. I am much closer to the Wurzbach and Evers store and one visit there had me making the drive to go back to this location at 410.
June 2024
Thank you MAX !! For your help was very helpful and fast ! Highly recommend to come to this location!!
