Metro by T-Mobile at 5943 Ingram Rd in San Antonio is known for its friendly and helpful staff who provide great customer service. Customers appreciate the team's dedication to ensuring they find the best prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Reviews highlight the staff's patience and willingness to explain services clearly, with one customer mentioning how a worker wrote down step-by-step instructions for easier understanding. Many customers express gratitude for the kindness shown by employees, making their experience enjoyable and stress-free. One reviewer specifically praised a staff member for helping them create their own account after a difficult situation. Overall, Metro by T-Mobile stands out for its exceptional service, making it a preferred choice for those seeking affordable plans with unlimited talk, text, and data. Customers are encouraged to visit the store or call for more information.
I actually was having charging phone issues lost the charger and have been using a backup.Sharmeen the Metro rep informed me I was using the wrong charger. She was a lot of help and smart.
September 2024
Metro is the place to get a phone anywhere else is just uncivilized ask for Julian he is the best
June 2024
"MIKE your re is tbe Best,"...Thanks for Helping Me To Help Our Veterans,...I smile 2!" Jocelyn Mathis, DAV CSO
