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February 2024 by Lizza
After going to 3 Metro stores prior, this is the location that had the phone I was looking for. The service was awesome! Even got a case & screen protector. I got a fantastic deal! I would definitely recommend this location! The associates were friendly and super helpful!!
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February 2024 by Rori Childers
I don't care for the phone provider, cheap plans gets the same in service... Either it's cell service or customer service
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January 2024 by Juan Jimenez
Go metro go ?
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September 2023 by RoseaLynda Gomez
The lady who helped me today when I went for a question was amazing and very knowledgeable with great customer service skills, unlike the rude one on 2902 goliad. She had patience with me with my questions, and with her help, I was able to get a refund over the phone. It was a lot of back and fourth with other representatives from calling 3x and going to 2 stores. Pretty much took up my whole day, but I will definitely be back to this store.
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September 2023 by Elaine Gonzalez
If I could leave no stars I would the first time I went to this metro I went because another metro told me they were having a promo for a free phone if u add a line. So I came here told one of the women that work here about it she said no they dont have that promo fine but she obviously has no customer service skills it could've been said differently, then today I went in to buy a phone she bummed rushed me with all these questions asked for my pin to my account as I'm looking for the a phone she asked are you paying for cash or card I said card she was like our card machine is down only cash do you want to go to heb to take cash out. Ummmmm obviously no they were about to close so I'm assuming she just wanted me to leave. Horrible customer service skill I asked if she was the manager n she said yes I just walked out. Of course she was like have a nice day with her sarcasm. I can't believe shes a manager. I guess metro has no standards when it comes to hiring managers.
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July 2023 by Maria Sanchez
The girls are very sweet and honest here! Definitely going back. Too bad some crazy customers started yelling in the store today just because the assistant manager wouldn't help them commit fraud on an account. That big girl was crazy ghetto. Shout out to Angelica for keeping it super professional!! Snaps Angelica and Destiny keep up the good work ?
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July 2023 by Google user
The girls are very sweet and honest here! Definitely going back. Too bad some crazy customers started yelling in the store today just because the assistant manager wouldn't help them commit fraud on an account. That big girl was crazy ghetto. Shout out to Angelica for keeping it super professional!! Snaps Angelica and Destiny keep up the good work ?
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June 2023 by Jon Martinez
Rude customer service don't go here they have attitude hopefully next time is better
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November 2022 by Shelia Russell
Went well and Beyond helping me get my phone set up the only thing that I was just fat satisfied with one of my setups the person couldn't help me cuz customer came in
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August 2022 by Jesus Hurtado
I have came by to this store yesterday. Dixie, one of the customer representatives, answered my questions about the 5G phones regarding on updating on my phone in the future as well as answered questions on the home internet plans. I have given her praise on she did. She was patient and understanding. I would give her all 5 stars in her customer interaction from this visit. I will be back in this store in the near future.
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August 2022 by Joeroger delgado
Nathan was awesome. Helped me with everything on my phone. Other metros I've been too don't help me at all. Nathan answered every question I asked him . Never complained. Best customer service I've ever experienced
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August 2022 by Cilla G
My second time coming here and I really do not like this store I only go here because its close to my house the service was bad I waited a long time and felt ignore. So expect to wait long here.
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August 2022 by Johnny Martinez
The gentleman that helped me went above and beyond helping me today the only thing I hated was not getting his name to compliment him personally.
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April 2022 by Jessica Gonzalez
Belinda is awesome she had great customer service. Was very friendly very positive will not hesitate to tell others about this location and about the customer service had great experience thanks.?
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February 2022 by Hanah Bales
Went here to fix my phone and get my boyfriend a new one and the women I believe her name was Dixie. She was really nice and great service ?
