Pep Boys at the 281 North location provides expert auto service and tire care. The crew is great, with associates and managers described as very nice, informative, and offering the very best customer service. They provide great service and great communication between the mechanic, manager, and customer. Staff are quick to change oil and install tires, and they work to accommodate customers even when busy or understaffed, making people feel valued. They handle appointments efficiently, offer same-day services, and are praised for working with a small crew to do their best. Customers appreciate the timely service, being kept updated during the process, and discussions about needed immediate versus non-pressing repairs. The prices are very reasonable, and the team is acknowledged for going above and beyond to help in an emergency, showing kindness and care to get customers back on the road.
The manager professional and friendly and understanding. I’ll bring my car for inspection later on in July!
June 2025
Absolutely will not take my car anywhere else! This shop here gets me in and out in a timely manner! The staff is extremely knowledgeable and friendly. I highly recommend them, and their competitive prices, you will not be disappointed! Thank you Ben for helping me out, I truly appreciate it! God bless
June 2025
Ben and team provided same great day service. I highly recommend.
