Petco is a health and wellness company focused on improving the lives of pets and pet parents. The store offers a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish and reptiles. Services include full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption and positive dog training classes. Many customers find the staff to be kind, helpful, knowledgeable and a pleasure, with excellent bedside manners. The store is described as amazing for all pet needs, with a good selection of animals and products. The Pal Rewards program and the option to shop online for in-store pickup are appreciated. However, some reviews note concerns. For emergency veterinarian services, the store does not provide all necessary equipment for a thorough analysis, which can be disappointing. The grooming services, specifically deshedding treatments, are sometimes found to be ineffective. A significant issue reported is incorrect gender identification of small animals like guinea pigs and mice, which has led to unexpected pregnancies. Some customers also feel the prices are a little too pricey for the limited service provided.
Don't shop here unless you're getting something small, don't mind making several trips to haul everything to your car, or park in the fire lane (which they suggested) to make multiple trips inside. Can't take the cart out of the store. Had I known that, maybe I would have reconsidered my purchase. Extremely irritating.
January 2025
Blue Buffalo, jinx dog food, and their grooming services are great. They have a vet clinic, which is convenient as well.
June 2024
I'm able to find something for all my pets. Staff is always kind and helpful.. I love the Pal Rewards keeps me going back..Thank You Petco I just also started to house Tarantulas. I'm a beginner. Thank you, Krystal, for your help. You were awesome!!
