Pilot Travel Center in San Antonio, TX, is a popular stop for travelers, offering a wide range of services and amenities to meet the needs of customers on the road. With over 750 locations across the U.S. and Canada, Pilot provides friendly service, clean restrooms, and essential facilities such as high-speed fuel pumps for gas, diesel, and DEF. The center also includes EV charging stations, Wi-Fi, overnight parking, and showers for added convenience. Customers appreciate the variety of fresh food, snacks, drinks, and coffee available. While many reviews highlight the helpfulness of daytime cashiers, some customers have reported less favorable experiences with a particular staff member at night. Despite mixed feedback about certain employees, the overall atmosphere remains inviting. The Pilot app is recommended for exclusive deals and features like mobile fueling and trip planning. While access to the fueling area can be tight, the center is recognized as a reliable stop for drivers, especially professional truckers. The cleanliness of the showers and the positive interactions with staff, particularly a few standout employees, contribute to a generally enjoyable experience at this travel center.
Thank you guys for being clean and having access to what's needed for being on the road. Came in last night and had a very funny laugh, Isabella was really good at bringing a charm into the environment. Thank you for having a great laugh! Have a great day you guys!
February 2026
incredible customer service wish for more parking Had to walk across the high way to come here and truly get treated like I mattered. Love this store.
September 2025
Currently undergoing renovations, but still open. The restroom was really clean. The coffee was typical gas station coffee. The Subway attached is closed for remodeling. If stopping for gas and restrooms then this is a good stop, but not for food.