-
July 2025 by Laura Rodriguez
Very clean room nice customer service and I was able to bring my fur baby too!
-
July 2025 by Billy Hohensee
Mr. Ryan was very accommodating and friendly, especially with the time that we came in really early in the morning.Such a pleasure to be around and very nice.People instead I recommend this place for everybody
-
July 2025 by crystal valdez
Great Service
-
July 2025 by T Bear (El sancho)
Not bad for the price.
-
July 2025 by Laura Cenge
Greet customer service
-
July 2025 by Nicole Rempel
Love this place it has bed room
-
July 2025 by Darling Thai
They were really sweet and attentive needed a place to stay late night and they took us in !
-
May 2024 by Alexander Ortiz
Bed Bugs, dirty Sheets, not vacuumed, room smelled like weed, A/C wasn't working.We arrived for a late check in at 11pm, we were given our assigned room, a double queen bed, upon entering the room the A/C was not working, I went back to the counter to let them know and they offered me a fan for the room which is unacceptable in the 99 degree heat to sleep in with 2 toddlers. so they looked for what rooms they had available and moved me to the only room they had left, a single king with a pull out couch. we switched rooms and found they the sheets on the pull out couch had what appeared to be fecal stains and the king comforter had yellow stains. I requested that they provide me with clean sheets, and they did. We went to sleep as we had been traveling for about 4 1/2 hours and we were tired, we decided to just put out 2 granddaughters in the king bed with us. When I woke up in the morning I notice something moving on my pillow, it was a bed bug, I pulled back the sheets and spotted another walking by my Granddaughters, We all had bed bug bites. I went to the front counter and showed them the squished bugs I had on a piece of paper and they grabbed the paper looked over at the other guests that were having breakfast and said they would issue me a full refund But that I would have to contact Hotels in America to get my refund (they are who I booked through) they gave me an invoice showing the refund to provide Hotels in America but that is all they could give me.Now Hotels in America will not issue my refund unless I jump through hoops to get other documentation from Quality Suites to prove they authorized a refund. So don't use Hotels in America to book also, they are horrible at customer service as well.
-
May 2024 by VICTORIA Montez
Pictures can be deceiving... When I made my reservation the picture made it look like it was a really nice hotel. However, when we arrived the hotel was run dow. There was no ice machine, hole in the bathroom door, peeling paint around sink, the hinge on the door was loose leaving a crack where the door wasn't sealed, and no local channels on the TV. We will not be staying here again.Rooms: Nasty
-
May 2024 by Vanessa
The mostly dirty place . The shower had hair and shampoo from other people. Breakfast doesn’t have Replacement, 10 min after start it was all gone .I spoke with the lady at front desk and she got upset, for don’t understand me ! She keep saying was to early for cleaning, at 8am , but already I got the room terrible dirty at my checking!
-
May 2024 by Robert Wafer
A lot of things have changed but this is the worst I would not recommend this hotel to anyone it is so ran down did it gives the choice hotel family a very bad name it is time that we step up and remove all of the hotels that do not stand up to the choice family brand it's not to be the biggest but it's to be the best I have been a choice family member for over 30 years and it's getting to the point too where I am getting ready to go to another brand I'm sure that the area supervisors that are supposed to check on these hotels if there is one it's not doing their job I'm getting ready to retire and I would love to become a quality inspector and bring the name of choice back up to the standardsRooms: The room was very dirty had a very bad odorSafety: We arrived very late they called a couple of times we were stuck in traffic The third time he called we just had pulled up this is around 11:30 at night The pool was still open lot of laughing and playing which is good but the pool should have been shut down by this time there were people outside hanging around drinking smoking weed and all other things not a safe placeNoteworthy details: The location was very dirty inside from the front desk to the elevator to the hallways to the room it is a shame
-
May 2024 by vero f
Terrible service ... Rooms were dirty. Had old trash under the sink and mold in the coffee maker. Owner was rude!!!
-
May 2024 by Tiffany Jones
I would strongly suggest to NOT stay here. The lady/management(?) Is the rudest, ugliest person i have ever encountered at a hotel. You are not allowed to have guest come visit in your room. Im from out of town and was going to stay about a month here but a friend who lives in town came to see me and stayed a few hours. A couple of days later, she came back and was standing at my door when this lady came up to her and told her to get off the property because she doesnt stay here and she was here a couple of days prior. I came out of my room and asked what the issue was. She yelled at me throwing her arms everywhere about me not paying for guest. Well she isnt staying here so why would i pay extra for her. Makes no sense. She called the law and i left and will not ever return there.Noteworthy details: See above
-
May 2024 by nel hmrmdz
Two guys at night and woman in the morning I have had experiences with them at other hotels. I didn't have a single issue with rooms and I stayed there about four times. I knew the only reason I would probably not go there again was rude staff I mentioned. No matter how friendly and polite and patient I was with them they refused to talk to me right. They had long discussions when I wanted to extend my stay and then tried to give me a higher rate than what I had already researched on line.. Didn't work.. When I returned for a different stay they saw me arrive and at the last moment after I was charged for the room, the woman hiding behind the pillar whispers to the guy about a hundred dollar deposit.. She probably thought I didn't see her rush over and stand where I couldn't see her but I could still hear her. There's much more to this story but I don't have the patience to put it all down. I believe I was called something I can't even repeat by the guy who checked me in. It was not English but so obviously towards me that I looked it up. I checked out because I truly did not feel safe and was worried about my car being broken into. After I leave I read the reviews about cars being stolen from there. I trust my gut always.Safety: Not safe.
-
May 2024 by Cesar Trevino
Like the service and Room but Love thebreakfast !Nearby activities: All stores are closerSafety: I just didnt like people smoking inside building!Food & drinks: Love the breakfast
