Quality Suites San Antonio Northeast receives mixed reviews. Some guests find the place nice and enjoy their stay, noting it is pretty safe and quiet at night. The service is liked, with some staff described as very accommodating and friendly. The breakfast receives praise. The location is convenient with all stores closer, and the hotel has elevators and ramps for wheelchair accessibility. However, the hotel is also described as run down and outdated. Common complaints include nasty rooms needing a better housekeeper, issues like peeling paint, holes in doors, loose hinges, and missing local TV channels. Conveniences are lacking, with reports of no ice machine or ones out of order, vending machines, and no pen at the desk. A noted quirk is needing a room key in a slot to keep the lights on. Some guests mention unpleasant aspects like people smoking inside the building and will not stay again, while others would return in a bind.
This hotel is always the best!!! Exceptional. I come and stay here every week and they are nothing but friendly and extra helpful. The man at the desk ACE is freakin' Awesome and always goes out of his way to make sure my stay is tip top!!! I would recommend this hotel over and over again!!! Very satisfied!!!
June 2026
Sam was Very Helpful and Professional. I would recommend Staying There!! Breakfast was Excellent!!
May 2026
First time staying here and someone was a very good helpful front desk person room rooms are very neat and clean. Swimming pool was the best very friendly staff.
