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December 2023 by Sergio Solis
I seen alot of reviews that Rock solid enternet is bad but from my experience I just purchased Rock solid enternet and it works great , I live out in the country so it's hard getting wifi out here , Thank you rock solid Enternet!
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December 2023 by Misty Huerta
I can’t even get through to customer service. I was on hold 3 separate times and got hung up on. Longest wait was probably about 55 minutes! I selected to get a call back twice and never did!
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November 2023 by Tracy Paris
WORST INTERNET PROVIDER OUT THERE! Received new equipment and have had nothing but trouble ever since they installed it. We have ZERO internet at the moment and a technician will not be out until next week?! We are paying high dollar monthly costs to now be without any service for a week!!! No supervisors or managers will pick up their phone either. I would have given 0 stars if I could!!!
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October 2023 by Tracy P.
WORST INTERNET PROVIDER AROUND! Do not waste your money on service that's slow. We have no internet service right now and Rock Solid won't have a technician out here until next week!! Why are we even paying for service?! Would give 0 stars if I could!
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October 2023 by J C
"Rocksolid Internet" is anything but...Slow speed when it's on, If the wind blows it goes out for the whole day.The infrastructure must be the cheapest, or something unethical. #BBB, truly the worst choice you can get out here. Better off with a mobile hotspot or starlink... the fact they bill you for this awful service... #Crime
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September 2023 by Sofia Balderas
Had WiFi with Rock Solid for about a year and 8 months now and we're satisfied with the service and their friendly operators as well.
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August 2023 by Justin Jones
Bad anytime it rain and all ways down at lest 3 time a monthly bill ING is mess up too
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August 2023 by Cody o
internet is always down or laggy
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August 2023 by Elizabeth Speller
If a bird farts you loose internet
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August 2023 by Rachel Young
We couldn't keep a connection maybe 10 min and then at times lucky to get a connection . Then you call and they give you a run around and say everything is fine .
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July 2023 by Rick Z.
If I could give a no star I would... I would say poor customer service but you can't even get anyone to answer or call back. Service is on when running but cuts out every so often! I would understand if I was paying less than $100 but come on!! We should pay for what or MB averages per month! I usually get 20mb when I test!! SMH can't wait for Starlink to get here.
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July 2023 by Jeronimo Perez
Frequent outagesFrequent, long lasting, terrible jitter.I'm only .3 mi from the tower with a clear line of sight.
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July 2023 by Integrator 101
I’ve called 4 times left the call back number on a 7 day period and no response. Always says high call volumes no matter the time of day.
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July 2023 by Dalton Handsel
Great service and fast response
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July 2023 by catherine mechler
Use to work great but over the last couple of months my connection has not been good either slow or its out. I am paying for high speed.
