Ross Dress for Less is a popular retail store that offers a wide selection of high-quality brands and the latest fashions for the whole family, all at 20% to 60% off department store prices. Customers generally find the stores to be clean, although they may appear a bit disorganized at times. The selection is great, and the lines are usually fast. The store associates are described as friendly and helpful, although some customers have been observed being rude to them. It's recommended to be polite and patient, as the staff is often busy due to the store's popularity. Despite the occasional long wait times, especially during busy hours, the overall shopping experience at Ross Dress for Less is positive, with customers often finding great deals on quality merchandise.