The Wash Tub is a family owned and operated full service car wash and detail center with over 25 locations in San Antonio and surrounding areas. Customers appreciate the friendly staff and the thoroughness of some of the services, especially when issues are addressed promptly by managers. One customer recounted a positive experience after being contacted by a manager, which resulted in a corrected and satisfactory car wash. Conversely, there are complaints about rushed work and incomplete cleaning, such as failing to vacuum under the armrest or leaving dirt on the car, which has led some customers to seek other places for better quality. The service speed is generally quick, with some customers being in and out within 20 minutes, and there are stories of honest and trustworthy staff, including one who found and returned a $100 bill left in a vehicle. The quality of detail work varies; some customers received friendly and thorough service, while others experienced issues with extra charges or feeling pressured to upgrade to more expensive packages. Tipping practices appear inconsistent, with some customers unsure of whom to tip or noticing that staff might perform better if tips were more clearly encouraged. Overall, The Wash Tub offers convenient and friendly service, but experiences with quality and attention to detail can vary from highly satisfactory to disappointing.
I do not to have to tell them to wipe a spot that is the size of your foot on a black truck. They just don't go ove it good and I asked them if they would do a good job and they said yes but they had to rewipe 4 or 5 spots after I showed them so over all I give them 3 stars because I had to redo it at home
December 2025
Staff was professional and courteous. Counter staff was very friendly and did great on showing the special offers. Plus I was given a Veterans discount. Thank you.
December 2025
Very happy with the service I received. Professional and friendly 👌 Very happy
