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March 2024 by kimberly fitzhenry
Poor customer service!
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February 2024 by Faith Adkins
The owner was very kind and friendly and explained things to me when I had questions
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February 2024 by Riana Budd
Very professional and fast service
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February 2024 by Kristina Longman
Great customer service & easy to use the mobile pick up & return
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February 2024 by Braid Me Studio
They always come through when I need them! Trucks are clean and well maintained. I appreciate your business!
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February 2024 by Blake Cotton
Ray and Josh were awesome. I had an issue with my first truck and they swapped it out quickly. Very professional and courteous.
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February 2024 by Jackson Knapp
Ray is the man!Might be the best worker in San Antonio. He was extremely helpful, knowledgeable, and kind.We had issues with our reservation and the compatibility of our vehicle with the trailer and U-Haul regulation. Everything was explained concisely so we could fully understand what was wrong. He gave us easy solutions and helped us with recommendations for how to fix our issues.
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January 2024 by Anthony Williams
Awesome process! Ray the man!
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January 2024 by Vickie Gillespie
Fast return of truck.
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January 2024 by Antoinette Johnson
The man in charge Rich or Rick I’m bad with names. He is the man. He gave great customer service and very empathetic. I recommend this store.
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December 2023 by L M
Horrible service. Charged me twice and manager refused to talk to me claiming they were “closed” even though it wasn’t 7 pm yet
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December 2023 by Joaquin Flores
Cannot say enough how great the service is. It being my first time renting every opportunity to learn and understand the process was given. What should have been a chaotic mess was such a smooth and easy process. Phenomenal customer service.
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December 2023 by jessica rosales
Everything went smooth like butter. The employees were very welcoming highly appreciated and recommend.
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December 2023 by Momo Brown
Always lease UHaul trucks at the Austin Hwy -San Antonio, TX location for about 10 years for our job leasing our original art light sculptures to big San Antonio public events. We love this location since it's convenient to the house but also because of the friendly and very professional service from Ray the GM and his staff! They maintain the trucks in good working order and usually have availability and a variety of sizes of trucks for various job needs!
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December 2023 by Andrea Brooks
I rented U-Haul an when I went to my destination I was informed of a lock on the back of truck I had to drive all the way back the U-Haul location after spending an hour on hold an then back on hold to determine I needed to go back to have the lock removed an then return back to my location to pick up my belongings beyond frustrating
