U-Haul Moving & Storage at Austin Hwy offers a wide range of services for local and long-distance moves, including truck rentals, trailers, and self-storage. Customers frequently praise the friendly and professional staff, particularly the manager, who is noted for providing excellent customer service. Many reviews highlight seamless check-in and check-out processes, along with a welcoming atmosphere. While there are mentions of issues with U-Haul's customer service that are separate from this location, the staff at Austin Hwy is recognized for their helpfulness and support. Overall, this U-Haul location is regarded as a reliable choice for moving needs, with a focus on customer satisfaction.
Best customer service rate attitude it made me feel so good to go to U-Haul and get my truck and also had a storage first months free. I was so happy love this place Austin Highway.
May 2026
Mariah is the absolute BEST!! She helped us out tremendously and even threw in a free lock for our storage unit! I highly recommend her services as she’s top notch.
May 2026
The owner Ray and his team at the Austin Hwy, San Antonio, TX location provided a flawless experience. This U-Haul location was a pleasure to do business with. This was my 2nd rental at this location after several disappointing experiences with other area U-Hauls. Hands down the BEST service start to finish.
