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March 2024 by LL Bridge
Quick transactions and great customer service.
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March 2024 by Ed Batis
Just dropped off a precious package that required UPS Driver signature. Staff in this location very kindly explained I needed to wait a few minutes for the UPS Driver to sign for it. I waited and sure enough - within minutes Thomas R., the Driver arrived and was just as kind as the staff!Five-Star performance by staff and driver. Well done!Ed
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February 2024 by Hill Country Woodshop
Great location great owner.
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February 2024 by Moneyoverfemales
jacinda the lead. The way she assisted mei thought she was the owner . lol. At this ups store jacinda provided Excellent customer service, Super friendly, very knowledgeable , sweet & Made sure i was completely satifisfied before i left the store
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January 2024 by tom colwell
Went to return a pair of zappos shoes in the original box that Amazon shipped them in and the young ups Karen there was very rude and told me they needed to be in another box and tried to sell me a box. I actually work at Amazon and know this isn't true. I walked out and went to the Dezavala store where they accepted my return without any issue..I noticed in the comments that rudeness seems to be a problem with this store.I miss the people that used to own this store as they were very professional and friendly .
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December 2023 by Cheyanne Conrath
I just needed to take a few moments to say that every time I go into this location the associates are fabulous. Whoever manages… however they go through their training…. Keep it up! Everything is superb!! Amazing work! I wish I would have caught her name tonight but a female associate just helped me and she made an Amazon exchange so quick and painless. I didn’t have it packed correctly and she said she would help. THANK YOU for turning my day around. You do not know how much it meant to me.
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October 2023 by Aisha Guerrero
I went in with my partner and had a package that was about 70+ lbs. I was greeted and serviced by heather and her customer service was amazing not only was she a small petite woman she was able to lift the package with breeze. Every UPS STORE NEEDS A HEATHER!
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October 2023 by Johan Sanchez-Cuevas
I recently stopped by this store to execute my father’s estate planning documents. I must say that Heather S. and Thomas G. were both outstanding. We didn’t think the process would take so long and they were both so gracious in having to stay late to get the job done! Thank you both!
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October 2023 by Jerry Martinez
Hey there! ? Just wanted to take a moment to share my amazing experience at the UPS Store on Huebner Avenue. Heather, the Sales Associate, was absolutely extraordinary! ? Her contagious smile, along with her friendly and professional attitude, made me feel like I was chatting with a great friend. ?? I was instantly welcomed with open arms, and Heather went above and beyond to ensure that not only was I taken care of, but also that my box was prepared perfectly. ???I can't tell you how rare it is to come across such outstanding customer service these days, but Heather truly exceeded all expectations. Her attention to detail and genuine care made the entire experience a breeze. ?✨If you ever find yourself in need of assistance at the UPS Store on Huebner, I highly recommend seeking out Heather. Her exceptional service and warm personality will leave you feeling like a valued customer every time. ??Thank you, Heather, for going above and beyond. ? Your exceptional service did not go unnoticed and I look forward to returning to the UPS Store, knowing I'll be in good hands. ?
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October 2023 by Elite Properties
Today was a excellent day thanks to Heather she really made my experience at ups a blast. Thanks so much for being kind and attending to our needs! Promote Heather Please she is so nice we need more people like her in the world!!
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October 2023 by tex guy
I have used ups store 4817 on Vance jackson and huebner twice this week. Heather waited on me both times. She is an amazing employee she is very knowledgeable, friendly and professional. I use this store on a regular basis because of how friendly they are. It is not the closest to me but I go there for good service. Thanks again Heather!!!!!!!
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September 2023 by Michelle Copeland
I have gone to a few UPS stores locally and as someone who has to ship often this location is by far my favorite. Fast and very friendly service! Heather is by far a favorite of mine. She always has a smile and seems to go that extra mile in her customer service (especially when I have a ridiculous amount of questions). I very much appreciate the employees here.
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August 2023 by samantha rocha
Employees showed no interest or support. Not to mention the young girl up front did not give me a cover for my shipping label to apply on my package, so had to go back in for one. She also said she couldn’t provide a receipt for me. They showed 0 customer service, acted like everything was common sense & still couldn’t get the job done.
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August 2023 by Joe Sánchez
As one who ships quite a bit, I am completely convinced this is the best UPS store in town.I travel an extra 10-15 minutes, with other UPS stores along the way, to turn over my items to the staff at this store. They are always helpful and treat me with kindness and respect.Anytime I have to visit a different UPS store, I benchmark their performance against the Huebner store. The others never come close.Thank you to all at the Huebner Store! Keep up the brilliant work!
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August 2023 by Erica Elaine
I come here all the time. Always fast and friendly service. The staff is very helpful
