United States Postal Service
USPS,
Post OfficesHours:
15610 Henderson Pass, San Antonio TX 78232 Hours
About United States Postal Service
This United States Postal Service location at 15610 Henderson Pass is known for its reliable and friendly service. The staff, including employees like Ryan, Willie, and Tyler, are helpful, professional, and eager to assist customers with various needs. Many reviews highlight the quick and efficient handling of passport services, with some customers completing their renewals in just 20 minutes thanks to the knowledgeable staff. Despite occasional slower service during busy times, workers like Willie manage to clear lines efficiently while remaining friendly and informative. The location is also praised for its helpfulness in shipping large boxes and handling daily mail needs, with staff showing patience and congeniality. Customers appreciate the welcoming atmosphere and the staff’s efforts to make processes smooth and stress-free. Overall, this USPS branch is recognized for good customer service, quick assistance, and a positive experience for those shipping packages or renewing passports. It remains a trusted choice for residents needing reliable postal services.
Most Recent Reviews
July 2025
This 5 star review is not for the post office, it’s for Jose. Hang out in here for more than a couple of minutes & you’ll realize Jose is the man that everyone comes to when they don’t know something. Idk about the rest of this place but you can tell Jose is a work horse & a good dude. Love to buy you a beer sometime...
read full commentJuly 2025
I Sent certified mail out, paid $16 for this service and it's been a week and the recipient has yet to receive it.
May 2025
We Worked with Ryan to get our passports renewed. He is a wealth of information and was extremely helpful with the entire process. We were completely finished in 20 minutes, with passport photos taken! In a job as stressful as customer service, he's a very positive face for your organization. Ryan Rocks!
More Comments(206)
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