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February 2024 by Philip M.
Yesi or Yessica fortunately does not work there anymore. She messed up our upgrade and put us through hell. She's useless and had no idea what she was doing. I just want to thank Doug very very much, the new manager in charge, because he helped us very quickly and got our issue resolved. Please fire Yesi/Yessica, whatever location she moved to!
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February 2024 by Raaed Issa
I had bad experience with is store specially with the manger Ana she gave me wrong information just to singe with Verizon she was very rude unprofessional dealing with customers I felt discriminated against when I received my bill it was not like the deal we agreed when I was in store I will send complaint to the attorney general about the fraud and scam also to the Department of commerce and telecommunications
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February 2024 by Mohammad Al Massalmeh
The manager ther she is very disrespectful worst customer service ever I see in my life her name is Anna I’m gonna cancel my lines with them because every month over charge and the customer service very bad
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February 2024 by Eltahir Musa
She’s very bad service and she’s very bad manager in the world. If I can put another thing, can I put it but the one star is still very high rating
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February 2024 by Achraf Daly
The manager she work there her name is Anna she worst gay to deal with she is very rude and she thot she acts like she is the owner she acts very rude I’m even I’m gonna stop my line with Verizon just because of her
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February 2024 by Rose Maas
Worst service and manager is very racist and disrespectful!
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February 2024 by GHAITH IBRAHIM
This location is the worst just like the company the manager is gonna ruin your life if you go there they make commitments and stay with themI am going somewhere else
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February 2024 by Wali Kazi
Stupid manger tried to kick us out of the store after we went their to talk to them about raising our bills for no reason we have business account with them with over 120 lines this is one of the worst company and location everSomebody please do something about that manager she thinks she owns verizonI am taking my business to T mobile next door
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February 2024 by Jhon Jee
The manager in this location her name is Anna she is very rude and she is races she is big scammer she gives me agreements on things she charges me difrant
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February 2024 by Ahmad Alhadmi
The manger over there here name is Anna she was very rude she is scammer she talk toMe racist way I and the get me every months over charge so gys that’s the worst location to deal with they are big scammers
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February 2024 by zz yy
My wife's phone got hit with an app that locked up her phone and messed up her other apps. The customer service rep was able to remove the app and restore her phone back to what it was before this app got loaded. I have used an Verizon store closer to home, but their customer service was the pits. This store has been superior in helping us and is the only store I use.
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January 2024 by X D
I recently visited the Verizon store at the Rim, and I must say, Doug and Nate were incredibly friendly and helpful. The service I received was excellent, and their assistance made my experience truly enjoyable. The location is convenient, and the overall support I got was top-notch. Highly recommend!
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January 2024 by Roberto Lara
Terrible service!I’m a customer and Valerie ( the manager in charge)Does not allow me to use the restroom!
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November 2023 by Christine Solomon
Thank you to Yessi and Doug for providing me with excellent service! Yessi thanks for staying after the store closed to get me a temporary number and assist me with setting up my phone. You served with excellence!?
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November 2023 by E G
Literally the worst customer service! So rude, do not go to this location. Honestly don’t even bother with Verizon just go next door to the AT&T store the staff there is great and the service is way better anyways.
