Wells Fargo Bank in San Antonio provides personalized attention and empowering everyday banking with self-service tools. Customers express satisfaction with the treatment and professionalism of the employees, particularly Dalila, who has been praised for her knowledgeable, friendly, and helpful customer service. Dalila assisted customers in resolving account issues and opening new accounts, demonstrating empathy and professionalism. Another employee, Alex Perez, was also commended for his courteous and outstanding customer service. The bank offers deposit products and is a member of the FDIC.
I went there and had to wait for a very long time. They completely wasted my time. The service was very poor. They were mostly talking among themselves and not paying attention to the customers. It felt like they did not care at all about how valuable a person’s time is. Overall, the experience was very disappointing.
March 2026
I hate that I have to come into the lobby and wait because they only have one teller in front and one in drive through. Please get at least one more up front. There is always a line and I just do not understand why one person has to handle a line of 7 people every single weekday!
December 2025
An outside source gave me a check that could be cashed here... This was a horrible bank. so many ppl standing around while guests wait. What are we doing? What so they pay you for... Not a brain cell to share..
