“We went to Showplace Mattress & Furniture to look for a bedroom set. We were helped by both Joseph and Hugo. Both took their time helping us find a great bedroom set which met our needs and in our price range. We were very impressed with their friendliness and knowledge. We will definitely be going back as we have other furniture needs!”
“We walked in and Bill met us at the door with a welcoming handshake and a smile!! We thought we were going in to just buy a simple mattress, but Bill showed us what we were missing out on in a good night sleep!! Bill was very knowledgeable and answered every question I threw at him and he sold us on the Tempur-pedic brand!! . Bill sold us a bed that we wanted and we weren’t pressured into buying something we didn’t want!! We walk in that store with the basic knowledge of what we thought a mattress and a good nights sleep was and after meeting and talking with Bill, we walked out with a PHD in Mattresses and a Good Night Sleep!! If you’re looking for a new mattress, come to Mattress Firm and hit up William (Bill) and he will steer you in the right direction!!”
“We needed a new mattress and decided to look at Purple before buying another traditional box spring. So glad we did. Jacquelyn and the rest of the nice people at this location were extremely helpful and knowledgeable. The warranty is terrific and the 100 night guarantee sold us, knowing we could make a change if we needed to. We slept better on the new Purple mattress than we have in weeks, if not months. We are so happy with this purchase.”
“Their sales have been stellar each time I've been in. Inventory changes often, and they are constantly rearranging products as new pieces come in. I try to check there about once a week.”
“Our shopping experience with Ray as our associate was as good as it gets! He was warm, exceptionally knowledgeable and NEVER pushy! He and the store exceeded expectations!”
“We purchased a couch from North Carolina Direct three months ago and found a small defect in the fabric. We called the store and a technician was immediately sent to inspect. He noted the flaw and that section of the sofa was promptly replaced with a new one. Later we notice the fabric was frayed on two cushions. Again a tech was dispatched and confirmed that shouldn’t happen with normal use. Gary (the manager) contacted the manufacturer - who wasn’t very responsive so he told us we could come in to pick out another couch of our choice! Everyone we spoke to was considerate, helpful and pleasant from the sales people (Kim Williams and Joanna Martin) to the inspectors, delivery crew and Gary, who made the final call.If we buy any more furniture North Carolina Direct will be our first stop! They stand behind their products and have exceptional customer service!”
“We absolutely love our rockers and table! From start to finish it took just over a week (around the holidays too). They are perfect and we couldn’t be happier with the quality. 10/10 recommend.”
“Location is relocated to their warehouse due to rent increase and it's a little hard to find but worth the drive. We ordered direct from the catalog and got a great deal on delivery. The price was outstanding and these folks are really nice.”
“I visited several mattress stores and none of them were able to deliver my mattresses for a reasonable fee. Jon delivered two mattresses for me and gave me a great deal. I got exactly what I was looking for and was grateful for the good prices! His address is not the one stated on maps, he was very helpful over the phone and made it very easy and pleasant to buy from him.”
“I’m from out of town but everytime I go the San Antonio / New Braunfels area it’s a must to stop . Let me 1st tell you about their customer service, Tanner is usually the one who always helps he’s got this welcoming feel and knowledgeable with pieces as well . Yesterday Renee helped me add a velvet green piece for a sitting area next to my stairs while we wait for our uber … I know don’t judge sounds funny but true . Anyway I can’t stop looking at that area I love love it definitely an improvement from what I had there . The vignette is literally all from west elm outlet , all these pieces together makes such a beautiful statement as you walk in . Thx you to the west elm outlet employees for all your assistance and kindness.”
“Love, love love this place. The payment plans are affordable. The staff, Brad, Luke and Alec are Outstanding. The customer service is amazing. Couldn't ask for a better store than this. Thank you for always giving your best and going above and beyond”
“I was very pleased with the customer service I received from the staff, very helpful, friendly and professional, I would definitely continue doing business with them.”
“We had a great experience at the Williams-Sonoma Outlet store in San Marcos, TX today. We were a little lost and Elizabeth helped us find exactly what we were looking for. We came home with a wonderful new addition to our cooking pots! Thank you Elizabeth.”
“Daisy is an incredible employee! Some people including me get scared to use the cashier because we are so used to self check out. But she is so sweet and positive and I can tell she is a very hard working employee and great at customer service. Lucky to have here there.”
“Have wanted to go to the store since it has opened and finally made it. They have an amazing selection of items that are well organized. It would be helpful if you went there knowing what you were looking for. I didn’t have any issue with the quantity or quality of goods but rather the prices. It’s definitely a better deal than the store but nothing that feels like you are really saving tons of money. Worth the drive to check out the huge warehouse.”
8AM - 11PM
700 Barnes Dr, San Marcos
Furniture Stores
“Great experience with Bianca, I believe she is a manager but she is definitely an angel in disguise, Bianca if you read this we greatly appreciate your assitance!”
“Great prices. Very accommodating sales staff. Naomi was extremely patient and helped us find the right mattresses for our needs within our budget. Highly recommend”