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“These folks are awesome and went above and beyond to complete my order. I really appreciate all the work they did and keeping me informed and up-to-date on my order as well. Thank you again!!”
“I want to call out the excellent service we received at the San Marcos Harbor Freight store on Friday, June 5, 2026. As new residents of New Braunfel we had been shopping for an electric lawnmower and eventually discovered San Marcos Harbor Freight had the exact one. It was light and the perfect size as well a reasonable price.
I would like to especially recognize the store manager Joshua for giving us the time to explain the mower and it features, as what else we need like the batteries and charger. Josh made purchasing the lawnmower less complicated and less painful. I also like to recognize the other employees of the store that assisted us in purchasing it and loading it in our vehicle. We will definitely go back.”
“almost don’t want to share this review because then the secret will be out…. but if you think you’ll find a better deal on (the specific brands they carry of ) tools, you’re kidding yourself!”
“My wife bought me a gun cabinet from TSC for Christmas and after unboxing it I saw it was damaged. I returned it to the store and spoke with Sunny (not sure what her last name is). She didn’t have the same model I had but had another one which was a Winchester and it was a little bigger and better. After getting it home I realized the spare keys wasn’t with it (it has a combination too). Turns out the store didn’t have them either and in my opinion Sunny went above and beyond what a normal store sales person would do. She spent forever and a day on the phone with Winchester and made sure I got the keys. Sunny made this whole experience very pleasant.”
“I love this place. You can find all kinds of weird bolts, screws you can't get anywhere else, and if they don't have it they can help you track it down. This location has great customer service the staff is very helpful, not to be said for all locations New Braunfels I'm looking at you.”
“Good old dependable hardware store that has just about anything ur looking for from BBQ pits to a hole lots of plants and flowers sinks doors u name it they have it can't go wrong if they don't have they will try to get it for . So go shop at Lowes folks .??”
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“Busted a spring hanger on my fifth wheel. I couldn’t pull it anywhere due to the broken hanger. Called Hoffman and it a matter of a few hours of my call was all fixed up. A BIG THANK YOU for the speedy and polite service. THANKS AGAIN!!!! I would definitely recommend Hoffman’s!”