O'Reilly Auto Parts store #5985 in San Marcos, Texas, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and mixes paint. Customers appreciate the availability of a free Loaner Tool program, where tools can be borrowed with a refundable deposit. The staff, particularly employees like Joe, Raiden, and Benjamin, receive high praise for their patience, professionalism, and willingness to go above and beyond to assist customers. Joe, the assistant manager, was recognized for his expertise and helpfulness in battery and alternator issues. Raiden impressed customers with his calm and friendly attitude, especially during busy times, and his skill in handling difficult battery replacements. Benjamin was commended for providing excellent service despite extreme heat. Overall, customers find the staff helpful, friendly, and patient, making their experience positive. With over 6,000 locations nationwide, O'Reilly Auto Parts is a trusted choice for auto needs, known for quality service and knowledgeable employees.
These five stars are for Joe the assistant manager. My son’s car broke down and there would have been no way we could have fixed it without his patience and expertise. Thanks Joe!
March 2024
Joe the manager went above and beyond for my battery needs. He went out of his way to help me out and gave me some tips with my alternator. Appreciate you Joe and hopefully management pays you well.
November 2023
I'm "new" in New Braunfels, and I have always favored O'Reilly's over other similar businesses. My experience at this particular O'Reilly's was positive. Their employees are helpful and patient with assisting their customers.
