PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online. It provides a wide range of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many store locations offer additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. PetSmart has a dedicated grooming team that customers praise for their kindness, patience, and professional care, ensuring pets leave looking clean and well taken care of. The staff is generally knowledgeable, especially about aquarium needs, and friendly, making shopping and service experiences positive. Customers appreciate the variety of treats and toys available for their pets and commend the team for their friendliness. While some find checkout a bit slow and believe staff could improve their greeting skills, overall, PetSmart is seen as a caring place that meets the needs of pets and their owners.
Kaitlyn does a wonderful job, but i think they could use a few more groomers. I had an appt for 11:30 and my dog wasnt finished at 4:00. He looks and smells great but it just took forever. Seems like appointments should have priority over walk-ins
July 2026
Charles went up and out of his way to provide great assistance 10/10
June 2026
The pet store has many different items to choose from. For different kinds of pets, their reward system is great. You can accumulate points in order to put towards purchases.
