PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online. It provides a wide range of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many store locations offer additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. PetSmart has a dedicated grooming team that customers praise for their kindness, patience, and professional care, ensuring pets leave looking clean and well taken care of. The staff is generally knowledgeable, especially about aquarium needs, and friendly, making shopping and service experiences positive. Customers appreciate the variety of treats and toys available for their pets and commend the team for their friendliness. While some find checkout a bit slow and believe staff could improve their greeting skills, overall, PetSmart is seen as a caring place that meets the needs of pets and their owners.
Very clean and organized! We always find what we need and workers are very helpful!
February 2026
We love the grooming team here! Shout out to Brenna for being the sweetest groomer ever! Our pup loves her and we love her work. It’s affordable and consistent!
January 2026
Keirstn went well above and beyond to help me today. Thank you Keirstn!