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“I needed an important package with meds for a loved one and walked in after work feeling urgent and emotional. (The courier who had my package was new and had dropped a "sorry we missed you/ schedule redelivery" slip in my box. ) My only option if I wanted to get it today was to wait. I sat there for 2 hours working on a side project and watched Maggie and Ernest handle one difficult customer after another with so much patience.
Maggie is the one I primarily dealt with. She deserves an award, a raise-- something!-- for all the grace, professionalism, and humanity she showed. She's an exceptionally kind and level headed human being.
I see all the negative reviews and I understand--we all want our packages asap, but these people have a huge workload. And sometimes there are things outside of their control. (Who can't relate to that? )
What I know is that this staff went out of their way for me on an extra busy day. And I will always appreciate that. THANK YOU!”
7:30 - 11:30AM
2585 Allison Rd, Staples
Post Offices
“Going to the post office is not always a preferred task, but Ellen and her team at this location make it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.”
8:30AM - 4:30PM
555 Veterans Dr, Kyle
Post Offices
“I had a problem with charges being added on to my shipping and Jasmine helped me figure out what we were doing wrong and gave me an estimate for each size box we needed shipped. Thank for being so friendly and helpful and saving our company hundreds of dollars!”
8AM - 12PM 1 - 3PM
307 Lockhart St, Martindale
Post Offices
“The bad reviews here are embarrassing to read as a human being. They do a good job, and the ones complaining here are some of the most self-entitled dim-witted numbskulls I’ve ever come across.”
Post Offices
Post Offices
“Y’all I read such horrible reviews and was SO nervous about getting scheduling my passport appointment for processing here. I was PLEASANTLY SURPRISED and relieved to receive the most amazing service by Luis. He was so pleasant, friendly, & knowledgeable!! He processed my paperwork and took my photo all in less than 15 minutes. I’d give 10 stars if I could!!”