“I recently had the pleasure of working with Kimia Gonzalez, and I wanted to take a moment to express my sincere appreciation for her amazing help.
From the start, Kimia was incredibly knowledgeable, professional, and attentive. She went above and beyond to ensure all my questions were answered thoroughly and that I understood every step of the process. Her dedication truly made a significant difference.”
“We stopped by for a watch for my son, came out 6 watches later. Megan Toms was our salesperson and I cannot say enough about how great she was. Excellent customer service skills, made us feel welcomed and comfortable. If you are looking at visiting this store, I highly recommend her. A 5 star experience. When I go back, I will purchase from her. Thank You Megan, you were awesome.”
“Ryan has helped me on two occasions of coming here. I was very surprised in the level of knowledge and customer service that was given to me by this gentleman and I was very pleased to come back to visit for more information about the brand.
I will proceed to refer people to come to this citizen store due to the abundance of customer service and care given by the employees who I have dealt with other than just Ryan.
The brand citizen alone is a fantastic brand followed with excellent craftsmanship. This store provides some of the best deals on the market for watches that are carried in the store.
Citizen’s limited time pieces are fantastic and I am the proud owner of one. It was my first true watch and it will not be my last!”
“Great experience at this location. I needed to change several batteries and purchase a few watches for Christmas. The manager- Hannia was very helpful and provided excellent customer service. I was able to complete transactions quickly.”
“RJ is exceptional! We needed a new watch band We went to the store in Oct 2025 however the band was no longer available. We had the warranty, RJ showed us different watches but they were not the style we wanted. We went back in Dec 2025 still could not find one. We explained to RJ the type of watch we wanted he stated he would text us when something came in. Here we are March 2026 and we received a text from RJ with 3 watches that matched what we wanted. We let him know which one we wanted and went to exchange out the watch. The watch was perfect. We truly appreciate RJ for his continued customer service and finding us the perfect watch months later. RJ truly went above and beyond!!”
“John took care of me in King's jewelry he's very polite and made sure that once my watch was repaired he made sure it was polished up even my Invicta my diamond and Victor he cleaned that one up he put a battery in it and he polish it up I like the attention to detail to make sure the customer is very satisfied and everything leaves their shop and it's done to perfection thanks again King's jeweler for the repairs to watch batteries and everything that it do for me.”