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March 2024 by eye 4beauty
There's plenty of parking here for the employees and it's guarded.
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March 2024 by Dante Davis
FedEx ground.
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March 2024 by Kim Davies
Driver always put the packages in front of the garage, in a blind spot where I could easily back over them. He reports that he put the packages on the front porch. I have sent complaints but it hasn’t helped.I have tried to speak with someone at the hub, but get overseas customer serviceTracking number728010808094
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March 2024 by Byron Galicia
Very good and excellent service.
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February 2024 by xtynn g10
Where is my package this time? Marked as delivered but it wasnt even delivered. We were home all day, nothing was dropped off at the front door! Every time our packages get assigned/routed to Fedex Schertz, it has ALWAYS been a headache. From "wrong address" to delayed deliveries (3-4days), to being tagged as delivered when it's not. Im not sure whats wrong with this warehouse location and the drivers, but this isn't funny. We pay for the items purchased and the delivery costs! Fix your service!
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February 2024 by Garrett Jones
Package was delivered to the wrong address, picture that was received clearly shows the address, and it's NOT mine.
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February 2024 by VersatileAkagi (James L)
Horrible company from my experience
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February 2024 by Max Meridius
Walmart uses fedex a lot. This time it was horrible. I am in an rv park and the weekend delivery guy doesn't want to deliver there, so my package wasn't. I get an email from fedex telling me that if I want my package that I have to come and get it. 50 mile round trip all because someone was to lazy to do their job. Do I like fedex - not anymore.
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January 2024 by Nathan Trombley
I don’t know how hard it is to deliver my packages to the correct address. FedEx has never delivered my packages to me, rather a similar address across town despite my indicating so in the special notes. FedEx just doesn’t care. Luckily for Facebook I’ve been able to locate them via a local group. Considering the other reviews, management should be taking a closer look at these consistent issues.
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December 2023 by ND
Fed Ex sucks!!!!!!!!!! Anytime they deliver to our apartment, they are too lazy to bring the package to our building. We have a room with package lockers for them to access but instead of putting them into the locker they just set them outside of the locker out in the open for anything be to grab. So this is the 3rd time a package valued more than $75 has been stolen because anyone can take it and it’s not suspicious because they are left in the locker room but not actually placed into assigned lockers for residents. Fed Ex does not help the customer they just tell you “Well it says delivered so it was delivered and contact the business you purchased from so they can fix it” Fed Ex has lazy incompetent delivery drivers. I mean they just were dealing with a driver that brutally killed a little girl due to how incompetent the driver they hired was. They still do nothing to better the company. The drivers are “sub-contractors” and not REAL EMPLOYEES like how UPS does it. UPS always does a way better job than you guys. You suck and are lazy and have no care or regard for paying customers.
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December 2023 by Kelly D
Worst company ever. Delayed my package for 2 days and then today the driver parks in my driveway for a minute or so and then leaves without delivering the package. A few hours later the tracking is marked as "we tried to deliver." What a lie. The driver was too lazy to get out of his truck and carry my heavy package to the door. Now I have to wait another day, if it even comes tommorrow.
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December 2023 by Jessica Coy
Zero stars!Said they delivered my package, never got it! Then I started a claim case, they created another delivery under the same tracking number. Its been 7 days still saying "out for delivery; package will be delivered by end of day" contacting them doesn't help, they don't care.
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October 2023 by shxwtykxlli
I was supposed to get my package on the 13th and the first time the driver actually came up to the door. I just slept through it but the last two times the driver didn’t even come up to the door or knock and claim to have attempted to deliver the package or said that I wasn’t home and I’ve been sleeping on the couch for a couple days so that I can be ready for the package only for me to have to go to the office and pick it up. yall need better drivers
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October 2023 by Dream Theater
I have packages delivered all the time. Fed ex keeps placing the package at the front of my steps, where every single person that is on the street can see it (photo from street view, $500 worth of equipment in plain sight ). My front door is ten feet away, it would take an extra 2 seconds to place it there and would be much more difficult for a passer by to notice it. I placed a 2ft x 3ft sign that reads in giant letters " fed ex place package all the way to the door". I have a video camera, I have witnessed every single driver place the package right next to the sign at the edge of my stairs. I have called fed ex 4 times now regarding this as the lazy driver does this every time. Getting the same response, it won't happen again. This is a service I pay for and pay quite a bit. This isn't a courtesy delivery. I wouldn't use fed ex at all, unfortunately the company that sends packages uses them. You're a horrible company and I can promise you I will never ever personally send anything using fed ex ever.
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October 2023 by Steven B
Checked on my delivery only to find that the driver had left the box on the dock at the warehouse and log in "No Such Address". This has happened before. Both times the package was 80lbs -100lbs. When I told the dispatch to check the address he verified it was a good address. Seems the drivers play the system and if the item is too heavy the say "No Such Address" and leave it for the next day hoping they don't drive the same route. If by chance it ends up on their truck, they just log in "No One To Accept the Package". Then after 3 such logs, the item is returned to sender. I told the dispatcher to just keep the item and I would come pick it up myself at their warehouse. Not sure why I pay for home delivery for heavy items if their drivers are going to work the system.
