Douglas provided exceptional customer service by aiding me in the transfer of content from one phone to another Samsung device. His extensive knowledge and pleasant demeanor made the interaction highly satisfactory. I express my gratitude for his assistance.
February 2024
If you don’t have T-Mobile, then shame on you! I will NEVER switch to any other company. Service is always spot on, the gents at the Schertz store helped beyond necessary (John and Doug), and I basically danced out of the store. ??
February 2024
The young Man with the 2 tone mustache, couldn’t turn my phone on. Told me to go to an Apple Store. Said it was definitely something wrong with the phone. I went to another t-mobile they turn it right on. He didn’t want to help.