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“I went to Wellby for my auto loan and received better rates than USAA, Chase, and CarMax. The personal banker I worked with, Madison, was exceptional—she provided outstanding customer service and moved everything along to help me meet my deadlines. Five stars all the way! Highly recommend this bank.”
“I come to the south shore location to do most of my banking and Alejandro is always so friendly and delightful. Today I overheard an elderly member ask for him and the lady working told him he was on a call. The elderly man told the lady working what Alejandro helps him with and she was like we are no suppose to do that for you and at that moment Alejandro came in and she some what scolded him about it. I understand policy and procedure as I have them at my job as well but for elderly members helping them fill out a slip and them verify it and sign it is a nice way to help those who need just a little more support and guidance due to age. I appreciate people like Alejandro who take that extra step or help someone who needs it even though he might have gotten him in trouble. Alejandro keep doing an amazing job providing excellent customer service and experience cause that is what it is all about.”
8AM - 5PM
1120 W Main St, League City
Credit Unions
“Dalton Bennett has taken care of me several times in the League City branch. He is very professional and took care of my needs efficiently. He made me feel very welcome in the branch. GCEFCU is lucky to have him on staff.”
“Our recent visit to Openland Bank was an outstanding experience, thanks to the exceptional support we received from Branch Manager, Gilbert Perez. My mother had fallen victim to a scam, leaving her feeling vulnerable and anxious about her financial security. However, Mr. Perez's compassion and professionalism truly made all the difference.
From the moment we entered, he was attentive and understanding. He recognized the seriousness of the situation and took the time to guide my mom through each step to protect her accounts and assets. His clear communication and calm demeanor helped alleviate her anxiety, making a difficult situation more manageable.
When we left the bank, my mom remarked, “This is why I have stayed with this bank for so long. They treat you like family.” That sentiment perfectly captures the exceptional service we received.
Thank you, Mr. Perez, and the entire team at Openland, for making us feel valued and supported during such a challenging time. Highly recommend!”
“I have been a long-time customer of Beacon Federal Credit Union and have had the pleasure of working with Valerie Vargas on multiple loans and banking queries. Every experience has been exceptional, and this most recent personal loan was no different.
Valerie consistently provides outstanding customer service, professionalism, and attention to detail. She is knowledgeable, responsive, and always takes the time to explain the process and answer any questions I may have. What I appreciate most is that she genuinely cares about her members and works hard to find solutions that meet their needs.
Valerie has always helped make every loan process smooth, efficient, and stress-free. I have never had an issue and have always felt confident knowing she was handling everything with care and expertise.
In today’s world, it is rare to find someone who is so dedicated to providing excellent service and building lasting relationships with customers. Valerie is a tremendous asset to Beacon Federal Credit Union, and I highly recommend her to anyone seeking financial services or lending assistance.
Thank you, Valerie, for your continued support and for always making the lending process a positive experience. It is greatly appreciated.”
“I’ve been banking here for 30 plus years and I can tell you that the staff is stellar! They always serve me with a smile, providing a kind and helpful atmosphere. Couldn’t imagine banking anywhere else, truly.”
9AM - 5:30PM
1095 W League City Pkwy, League City
Credit Unions
“Christyn Potter helped me today navigate several issues. She was very supportive and professional. She supported me through the whole process ! Very happy with her and Openland as a whole. Thank you so much Christyn for all of your help !”
“Isabella was amazing and made my first time there so easy. She explained everything perfectly and helped me with all my questions! 10/10 recommend speaking to her”
8AM - 5PM
5953 Fairmont Pkwy, Pasadena
Credit Unions
“Anita Jordan was so kind and helpful when I applied for my car loan. She was friendly and professional. She explained everything in a way I could understand.....she also gave me several options to choose from. Anita made the whole process very pleasant!”
“The gentlemen were very friendly and helpful. I had questions about a transaction that I was about to make. They let me know that it was a scam. I'm glad I listened to the little voice telling me to ask for help.”
“Wellby in LaPorte is a fantastic place to do our banking, Gigi Williams the assistant branch manager was extremely helpful in completing our banking needs, she was quite knowledgeable as well as being extremely attentive to our needs.”
9AM - 5:30PM
351 FM270, League City
Credit Unions
“Kim Cooper is absolutely great she went above and beyond to get my loan done, she stayed late, had to do deal with another financial institution and a dealership that made it very challenging and setting road blocks the hole way thru it, I would recommend this bank and her as a bank manager to anyone of family and friendsAppreciate everything kim”
9AM - 3PM
5001 Red Bluff Rd, Pasadena
Credit Unions
“The Ladies of Local 24 credit union are Amazing and they truly care for their customers w compassion and kindness!!! We Love Yaull (4)xoxoxo & Blessings
Ms . Dean”
“Exceptional Service Beyond Expectation - A Five-Star ExperienceI recently visited AMOCO Bank to file a dispute and was fortunate enough to be assisted by Beatriz. From the moment I stepped into the bank, Beatriz was the epitome of professionalism and kindness. Her expertise in navigating the complexities of my dispute was nothing short of impressive. Not only did she handle my concerns with the utmost efficiency, but she also went above and beyond to ensure I felt valued as a client.Beatriz’s approach to customer service is a rare find in today’s fast-paced world. She listened attentively, provided clear and detailed explanations, and offered solutions that were both thoughtful and effective. Her ability to blend technical know-how with genuine care for the customer is a testament to her exceptional skills and dedication.I left AMOCO Bank feeling completely satisfied and confident in the resolution of my issue, all thanks to Beatriz. Her outstanding service has not only resolved my immediate concerns but has also reinforced my trust in AMOCO Bank. Beatriz is a remarkable asset to the bank, and her commitment to excellence deserves the highest commendation.To anyone seeking banking services, I wholeheartedly recommend AMOCO Bank, especially if you have the chance to be assisted by Beatriz. Thank you, Beatriz, for making my experience not just a transaction, but a truly valued interaction."”
“Such a great experience with Chris S. to open my daughters first bank account. He was so patient and helpful and we’d truly recommend working with him! We love Wellby and have been members for years. Best Credit Union around!”
“Mrs Castillo in the Deer park location helped my son open a bank account. Her excellent customer service and efficiency is greatly appreciated. Thank you so much.”
“Excellent customer service and friendly employees at this branch location! They were extremely helpful in helping me take care of my account when I was unable to get the same service at a location on the island. Highly recommend this Wellby location for their dedicated customer service. Thank you!”
“This is a great bank and the bank tellers here are helpful in every way possible. Hannah provides the best of member service as well, I’d recommend and encourage others to open an account here.”
9 - 11AM 12 - 5PM
1800 Space P Ste 200, Houston
Credit Unions
“Had some trouble with the referral program and Ms. Kevflyn Hill worked diligently to resolve our issues. She was very prompt and patient with us! Ms. Hill is one of the very reasons I refer AMOCO to anyone I know looking to open a new account!”
“Ms.Audrey is the best hands down no doubts about it, she’s patient and she’s kind very very helpful Ms.Audrey helped me get my first auto loan she made sure I knew what was going o. Every step of the way even though it was a long process Ms. Audrey made sure it was a smooth ride for me and I thank her a thousand times over for that:) Ms.Audrey is going to do big things at Wellby!”
“Steven Clynes and the team helped us with refinancing three vehicles. They ended up saving us a considerable amount over the life of the loans. Thank you for all the help!”
“I called in to get assistance with an online banking issue I was having. Catherine was very kind and helpful, she resolved my issue within minutes which allowed me to do what I needed to do. Love the customer service AMOCO provides!”
“My teller was pleasantly polite, approachable, and friendly, always greeting me with a sweet smile. She patiently answered all of my questions and addressed every concern I had with professionalism and kindness. Her positive attitude and excellent customer service made my visit enjoyable and stress-free. I truly appreciated her willingness to help and make me feel valued as a customer.”
“Went in spoke with La Tisha I was having an absolutely horrible day customer service over the phone definitely did not help but from the moment I walked into the branch La Tisha got right to worked and made my whole banking experience better! Thanks!!!”
“I am now eating crow….they fixed the non working ATMs. I posted a bad review about the ATMs Rafel has helped me numerous times and has went above and beyond at the drive thru at the window and most recently on a personal loan for me. Thank you Rafel and Shell Federal Credit Union of addressing and fixing the issues with the ATMs.”
“Have to say the customer service was awesome! Opening an account was easy and I was treated with great respect. Really loved that the manager's office is right up front and not hiding in a corner. They truly demonstrate that their members are the mission. Great job, Navy!”
“I’ve had a great experience with Shell Credit Union. The staff is friendly, professional, and always willing to help. Their banking services are convenient and easy to use.”
“Jasmine Hernandez was incredibly helpful! I came in needing to withdraw cash for several different transactions, and she handled each one efficiently and with great attention to detail. She was friendly, professional, and communicated everything clearly throughout the process. Her kindness and excellent customer service made the entire experience smooth and stress-free. I highly recommend stopping by this TDECU location in Texas City and working with Jasmine if you have the opportunity!”
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“I have always had a great experience with Beacon. Sharon was fantastic during a recent visit. They have been incredibly helpful for all of our banking needs for the last 25 years.”