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5953 Fairmont Pkwy, Pasadena“Seleni Lobo was FANTASTIC- she refinanced both my husband’s truck loan and my car loan at the same time gathering up documents and just processing everything so efficiently. She was so polite and had excellent customer service skills!”
“Great customer service, prompt on their responses. Everything you need from savings to checking and even auto loans. I had a personal loan too, they are great on everything. They always have a smile and are glad to help. Thank you for everything!”
9AM - 5:30PM
303 W Shaw Ave, Pasadena“This branch is amazing! Been banking with JSC/Wellby for almost 10 years and I’ve never had an issue. When I go inside, the bankers Norma & Lydia are great! Always greet you with a smile and both have fantastic customer service. The drive thru is always quick and convenient.”
“Bianca helped me today. She was fantastic. I had lots of paperwork that I had to fill out and truly was overwhelmed. She made me very comfortable she helped me take care of my issues. Bianca was so professional, Knowledgeable and so nice. I would Recommend Bayport Chemcel and Bianca for your banking needs.”
“Daniel Garza is awesome, he was able to assist me with some financial needs and accommodate everything so I could accomplish everything I needed virtual. His communication was very good and his customer service was outstanding. If you need help with additional banking services Daniel is the guy to go to.”
“I’ve been with them since 2013 and they are always willing to assist with any concern you may have. Some are not helpful but the staff at Pasadena on Southmore Avenue are the best when Mr. John Escobar was still there.”
“All branches are always very curious, kind and intelligent. I cannot recommend this bank or credit Union any higher than possible. This is the best bank/credit Union. I have ever dealt with.”
“Alberto was such a great banker!. Me and my husband opened a joint checkings account. he answered all of our questions. Great attitude and professionalism. We're satisfied with the service he provided!!.”
“I have been a member since 1992 and every interaction with every staff member has been excellent. I can highly recommend this credit union for all of your banking needs.”