“Good people, great prices and excellent service. These guys go out of their way to help you find what you need and offer choices you didn't even know where available.”
“First time here. My door handle broke off in my hand and my horn stopped working. Didn't know if they could help. Not only did they help they repaired both problems in ONE DAY! Car was fixed and back to me the next afternoon. Reasonable price, friendly people, great service- can't be beat! I will be back as needed and would highly recommend to others.”
“These guys are fantastic, professional, and friendly. I was rear ended coming out of a grocery store parking lot. My car is so old that getting parts is next to impossible. But these guys went above and beyond searching for the necessary parts. And the quality of their work was spot on. I would recommend FAM to everyone anyone”
“We called and left one of our cars because the AC wasn’t blowing air at all. The Horn Fuse was missing and they also replaced that!
They did a great job and their communication was superb, calling us each day to update us on how things were going.
We are keeping this place as our family car shop from now on. More than satisfied with their service, attention and pricing.”
“I recently came here for two used tires. The quality of my tires and the fast friendly service exceeded my expectations! The price and location was perfect for me. These professionals know what they're doing and they know how to take care of their customers. I am definitely coming back and I highly recommend this outstanding place of business for your tire needs!”
9:30AM - 5PM
4915 Spencer Hwy, Pasadena
Wheel And Rim Repairs
“I cannot express how grateful I am for this place. I got a flat across the street from them and they came over to help me fix it from start to finish. Adrian was helpful and so kind during the whole process. I highly recommend them for any services here!! They do honest work and appreciate them so much!!!”
“I went to the dealership for pricing on simple repairs and it was outrageous, so I decided to try out Auto line. Pricing was half of what the dealership quoted, and I got amazing service with no issues! I’d definitely come back here anytime I have other troubles. Thanks!”
“Great customer service and professionalism. They mounted and balanced 2 tires for me that I bought off Facebook Marketplace. They even put new stems on the rims. This was my 1st time coming to this establishment, but it won't be my last. I highly recommend them. Their card machine wasn't working yesterday, but they offered a couple of different cash apps for payment as well, because who carries cash. Lol...”
“Updated Review from second appointment for wheel installation on 4/27/26 and 4/28/26:
I ordered 4 Voxx Cotto wheels from the website and they were shipped to this store. They arrived one day in advance, and Arlando called me and told me I could come in early and get it taken care of. I arrived and was promptly greeted by him with courtesy and my wheels were installed within about 35 minutes from arrival. These wheels were installed on a Volkswagen Jetta which requires hub-centric rings. These were not installed. I realized this this following morning while driving on the highway at speeds of 65-70MPH, where extreme vibration and steering wheel shaking occurred. I knew right away they had not installed the rings.
I called around 9AM on 4/28 and was told to come in whenever and get it taken care of. I simply wanted reassurance to verify if I was correct or if there was a major balancing issue.
Daniel, the store manager, greeted me quickly and walked me out and had me park the car into the bay. Sure enough, he removed the front left wheel and there was no hub-centric ring installed. All others were removed and no rings at all were installed. Daniel took awesome care of me, personally balanced all wheels and installed the hub-centric rings like I wanted. He also noticed an issue on one of the tires and quickly patched it.
Daniel is a hero in this story this time, and I genuinely appreciate him and the care he took to rectify a situation that should not have happened in the first place.
The bay crew really need to take more care and time into verifying the proper accessories for some wheels and cars are installed properly, as this could have been a major safety hazard for someone on the road.
If you're getting wheels installed, do your research and verify if your vehicle and the wheels need hub-centric rings and make sure they are installed when you get your wheels installed.
Not everyone will be as good as Daniel, but I truly hope Daniel speaks to his crew and just gets them on the same page with a little bit more education and care for customers like he does.
I appreciate you, Daniel! Thank you.
Original Review from over a year ago:
I purchased 4 new tires from TireRack.com, which were shipped to this location and had an appointment scheduled for installation. I arrived and parked, walked inside and was greeted promptly. Gave my information, waited a short moment as they were having some trouble pulling up my order. After my order was pulled up, I sat and waited about 30 minutes when my appointment was completed - Almost exactly on time of the estimated time according to the tracker. I walked out front and was greeted with my key. Upon inspecting the new tires, I noticed multiple scuffs and scraps on my rims, which were not there beforehand. I was also not given back my tire caps which were not stock caps. I’m a little disappointed in the lack of care given to my rims, as there is no reason for damage unless there is faulty equipment being used, as well as not keeping track of tire caps, which were clearly not stock. Small complaints, but still. If you care about your wheels or have custom tire caps, take them off prior and inspect on site before and after with photos. Overall a positive experience, but this team definitely needs to improve on taken care of customers equipment and not cause damage.”
“I have been talking to Mr Lee for a long time, he is on point every time. And the fact that they have several locations makes it easy for a company to get the trucks back in service quick”
“Been going here for years. Always a 5 star experience everytime. Great customer service goes a long way with these guys and that's why I stay going back. Zack and the other two guys that helped me out this morning deserve a raise!!! Don't believe the one star ratings I see on here, those people were prolly just having a bad day. Thanks again guys!!!”
“I had a wonderful experience with this place. The workers are so friendly and knowledgeable. I had an appointment and did not spend more than 35 minutes for a tire rotation/balance and new wipers. I definitely recommend this location, by the way right now they have a sale on windshield wipers. Got my money worth here! Thank you discount tires!!”
“I feel like we change tires more than we change work pants in our business. I am pretty sure I go here about once a month to change tires (we have a high inventory of tandem axle trailers). Robert has really ran a tight ship the 8 years I have been going there. The service is always excellent and they are extremely polite. I actually LOOK FORWARD to changing my blown out tire. I have nothing but good things to say about this place, and their hard fast work never goes unnoticed by Texas Commercial Wash and our staff.”
“As soon as I walked in, I was promptly greeted by Austin. He was so polite, friendly, and helpful. I really don't know anything about tires and he really tried to explain "tire stuff". All I really cared about the price. I was thrilled when Austin got me the best deal on tires. He worked his magic! I love going to businesses that are friendly, informative, and reasonably priced. Thank you to Austin! Discount Tires...I hope you know how outstanding Austin truly is!!!!”
“Chris and Joe at this location were super helpful and not pushy on trying to make a sale! Chris was super knowledgeable and was able to get me the look that I was going for with my wrangler. They went above and beyond expectations! Highly recommend”