Westlake Ace Hardware is a reliable and customer-focused hardware store, as evidenced by the positive reviews it has received. Customers praise the excellent customer service, with one employee, Robin, standing out for his exceptional assistance in finding a fitting for a pressure washer. The commercial services team, led by Patrick P., is also highly regarded for their knowledge, professionalism, and willingness to go above and beyond. While the store may occasionally experience inventory issues, the staff is generally friendly and helpful, and customers can usually find what they need. However, concerns have been raised about the treatment of chicks sold at the store, with reports of them being kept in small, overcrowded areas with inadequate food and water. Overall, Westlake Ace Hardware is a solid choice for hardware needs, with a focus on providing quality service to its customers.
I would say they have probably most of the stuff Tractor Supply sells, but not only that they have all the bolts and nuts and lock washers and all that stuff you could want and need. Price is much more reasonable than Tractor, highly recommend this place. Ace Hardware is so underrated
May 2026
Customer service guy helped me locate a product. He was very candid and helpful.
April 2026
Good prices good service the lady she makes the keys she has great service thank you ma'am
