Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers a low-touch rental process with clean, sanitized vehicles across 7,000+ locations. Many customers report top notch and great customer service, with staff who are kind and courteous even when busy. They help customers out, take care of them, and provide prompt pick-up and drop-off service. Some describe their experience as good and would highly recommend. However, experiences can vary. Some customers report issues such as long waits for a cleaned vehicle, problems with initial car conditions like a broken seat belt, and a lack of seating in the waiting area. At least one event involved a customer being turned away late at night due to policy, which was not delivered in a friendly manner, leading to frustration. Despite occasional problems, some initially upset customers noted the staff were very apologetic and took good care of them, turning a terrible experience into a good one.

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1. Seguin, Texas