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“We went in on Saturday to get my daughter new shoes for school, and the size she needed had to be ordered. We were told they’d arrive no later than Wednesday. We went back today (Tuesday) only to find out the wrong size had been ordered — a toddler size. My daughter was so upset, her face said everything. BUT then Jazmine stepped in like an absolute hero. She jumped right in, checked the back, and somehow found the exact shoe in the correct size. My daughter lit up instantly.
Thank you SO much, Jazmine! You made a little girl’s heart so happy, and as a mom, I can’t thank you enough for going the extra mile and truly taking care of her. You saved the day! 💛🖤💋”
“Ordered a pair for my son and my gosh they are amazing. Richard does a top quality job and communicated well thru the process. Yes, they will take a long time to get after ordering (like maybe a year) but these are so well put together and absolutely beautiful it is worth the wait.”
“ANDREA was SO nice, she made my shopping experience so nice so smooth so easy, such a sweetheart all around. She needs a raise for the amazing job she’s doing. Her attention to customers is five stars.”
“I had a very good experience when I visited your store. I was met by Teresa. She was very helpful and assisted me with finding everything I was looking for. She let me know about your layaway and loyalty programs. She also let me know about the benefits of getting your Melrose card. I just might apply for one the next time I visit your store, because of Teresa and how kind and helpful she is. Thank you Teresa.”
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“This was my first time going there for anything other than work boots,since my Dr recommended Vogue for pronation inserts. The employees were extremely helpful throughout the entire process with helping me find the right level of comfort that matched my budget without making me feel like anything was too much of a task for them. It was one of the smoothest services I've ever experienced buying something tailored/custom to my foot. I also found great running shoes. I definitely would recommend. 10/10”