What a laughable thing to call the "pick-up" department just that.. why is it laughable? Because they don't ever PICK UP the phone! Then when you hang up and try to call back attempting to have the store operator transfer you to that department, guess what... they don't ever answer the operator line either!! Worthless.
January 2021
Picked up my Christmas cards and was told there were no envelopes available. There was no effort to make it right. Very frustrated.
May 2019
No one answers the phone. The one operator who's only purpose is to answer the phone usually answers 1 out of 4 tries. And then whatever department you're transferred to must have phones disconnected or something because no one answers the damn phone!!!!
