Gunn Buick GMC Parts Department is highly regarded for its exceptional customer service and efficient operations. Customers have praised the team, particularly sales representatives like Carlos and Marcos, for their genuine approach and professionalism. Carlos, noted for his humility and extensive knowledge of GMC products, provided a welcoming experience that led to multiple vehicle purchases. Marcos was recognized for his quick and proficient service, ensuring a straightforward buying process without gimmicks. The service department also received commendations, especially for the attentiveness of service advisor Jessica. She is described as sweet and honest, taking the time to answer questions and providing accurate information. Customers appreciate that they are not pressured into unnecessary services, although some recommended services can be pricey. Additionally, Gunn Buick's service team demonstrated remarkable support during a stressful situation for one customer traveling in an RV. Jessica kept the customer informed throughout the repair process, even following up on her day off, while service rep Anad thoroughly explained the repairs made to their vehicle. Overall, Gunn Buick GMC Parts Department stands out for its commitment to customer satisfaction and a seamless car buying and service experience.
If you have any questions regarding any vehicle. Literally. Steven Moore will take care of you.
September 2022
Marcos the sales person did a great job. He was quick And proficient. Followed up, call me back when he said he would, and just did an all-around good job. Finance was also quick and proficient. No gimmicks. Just a straight price and took care of me well. Thanks for an easy experience.
