Fleet Feet San Antonio - The Forum provides an outstanding and knowledgeable customer experience. Staff members are consistently described as amazing, excellent, wonderful, patient, professional, kind, and helpful. They offer exceptional, one-on-one service, taking considerable time to understand each customer's specific needs, from balance issues to plantar fasciitis and chronic foot pain. The process is both informative and quick, involving careful fit analysis and thoughtful recommendations. Employees demonstrate great expertise in their products, offering practical advice like specific lacing techniques to solve long-term issues. Customers frequently leave perfectly fitted with multiple pairs, feeling genuinely heard and supported. The selection is great, and the service is highly recommended, ensuring clients are excited to return.
Very friendly and helpful staff. They did not rush us and were great and detailed in explaining everything to us. They also did not pressure us in to making purchases that day.
June 2026
I was just ready for an athletic shoe after bunion surgery. My surgeon mentioned this store and I am glad I looked into them. Amanda was awesome in scanning my foot, presenting various options and focused on the needs of my aging feet. Highly recommend this store in Forum.
June 2026
Great experience. I think her name is Amy she helped me pick out my shoes.
