“I’ve had my storage unit here for a few months now and have had no issues . The manager David is very kind and helpful and always goes the extra mile to help his customers out with whatever means necessary. Definitely check out this location for affordable storage needs. I have had such a pleasant experience I also put my mother’s stuff in just last week.”
“Awesome customer service, Amanda helped us out with getting the right size of storage. We got a parking lot and a small 4x10 storage. Great deal. Thank you iStorage ?”
10AM - 3PM
9423 Perrin Beitel, San Antonio
Truck Rentals
“Melva was so helpful! We needed pricing information and sizing help and she was so efficient and pleasant. The property was well kept and has multiple storage sizes. The prices are pretty much the same as other places nearby.”
“Employees are extremely friendly, professional, respectful, and knowledgeable. They make the rental process smooth and simple while still covering their bases and providing a consistent great customer service experience”
“Service was great, fast, and the representative was straightforward and honest. 24/7 truck share and mobile pick up/drop off was extremely convenient. Definitely one of the better Uhaul stores for sure”
“I broke down in San Antonio with a major coolant leak. After calling around, Lone Star worked me into their busy schedule. I was happy to talk to an actual person and not a recording. Unfortunately, I broke down near Austin because the mechanic failed to torque the driveshaft to specs. Lone Star acknowledged the error and paid to have my truck towed back to their shop. They repaired my truck and trailer and had me on my way at the end of the day. I recommend Lone Star because they are honest and stand behind their work!”
“Tim gave excellent customer service. Uhaul hadn’t arranged for our specific truck to be at his location the next day. I spoke with Tim and within hours, he made sure our truck was ready and available as planned. Very grateful for his help!”
“Moving and storing personal items is a stressful experience. Thank you to the property manager for her most competent courteous customer service in accommodating my needs. 5 star!”
“Representative behind the counter was very kind and went out of her way to ensure that our rental was all set and ready to go. Even after we experienced vehicle troubles with the truck, she was quick to give us an alternate drop off location. Customer service was great!”
“Everything at this U-Haul rental center was great. Truck and dolly were in good condition and didn’t have any trouble with the move. I would rent from this place again and recommend others do too.”
“Great people in both the parts department and service department..Richard in the transmission section went out of his way and was happy to explain the inner workings of a TCM...thank you all”
“Outstanding customer service by far one of the best customer service in the Truck industry Raul always stands out with a great customer service and information hands down by far one of the best”
“Brian was most helpful when I made my reservation. Very polite and helpful. I accidentally called the other location and gave my reservation number and they said I didn’t have a truck reserved. So I called the store where Brian works and he pulled it right up.
When I went in there today to pick up my truck, he even got the door and helped me into the truck since I was recovering from a knee replacement. Best place to rent a Uhaul truck.”
“I had issues with the towing wiring harness on my vehicle and Noe went above and beyond to help me trouble shoot so I could get on the road. He was patient and professional and it's only thanks to him that I got on the road at all. I would highly recommend them.”
“Not bad customer service I loved both ladies I met who managed the facility and when forgetting combination lock they charge little to get lock broken off. I only complain of unit because it's very poorly maintained as in walls all messed up and ugly”
“Ray, the manager at Austin Hwy location was very helpful and courteous.
I rented a 10ft truck and dolly that I needed for a last minute move, it was a life saver that day.
A big Thanks for crew at this location ? ?”
“I had a great first time experience with the Manager. She was polite and patient. Friendly smile and great demeanor. I rented a truck from this location and the service was excellent. Thank you.”
“Very quick and efficient check in and out. Really helpful crew. Located inside Home Depot. You can check in at the tool rental place. They have some blankets but if you want packing materials you'll have to go into Home Depot to get them.”
“Ashlynn is the best help ever. Her knowledge of trucks and excellent customer service definitely makes me want to continue to return here. She is a pleasure to talk to!”
“Mr Naz, has always been very courteous and professional during our pick up and drop offs of Uhaul equipment. We've now utilized his services twice and will most definitely continue to utilized his location for future Rentals. Don't let the other reviews full you, he's very kind and ensures you are taken care of.”
“The lady Roselyn, I believe is her name, was superb and provided excellent customer service. The process was smooth and highly recommend this location. These are the type of experiences that keep customers coming back
Thumbs up!”
“The staff were attentive and helpful. The process from reserving online to getting the keys was smooth and again, friendly attentive staff ensuring I got service as quickly as possible.”
“Amazing customer service. John was so so amazing. He won our business to Penske over Uhaul. If you’re reading this John, thank you so much for taking care of us after we had a terrible experience with Ubaul.”